Implementation and Change Analyst - RO120

About Karia

Karia is redefining the novated leasing industry with our all-in-one management ecosystem. Our platform combines banking-as-a-service, automation, seamless origination tool , integrated fleet management and intuitive stakeholder interfaces. By democratising novated leasing, we are lowering barriers to entry and making the industry more accessible to a wider audience.

Founded in Melbourne in 2024, Karia is disrupting a novated leasing industry that has largely remained unchanged for decades. Our team of industry and technology experts is committed to solving the complex challenges of this sector through our automated, streamlined ecosystem.

At Karia, we're not just building software – we're redefining an entire industry.

About the Role

As an Implementation and Change Analyst, you will be responsible for streamlining operational processes, driving change management strategies, and ensuring seamless adoption of Karia’s systemised workflows. You will work closely with clients to analyse existing processes, identify inefficiencies, and implement solutions that enhance productivity and compliance.

What You’ll Do

• Assess existing workflows and procedures to identify inefficiencies and recommend process improvements.

• Develop and implement structured change management strategies to ensure smooth transitions with minimal business disruption.

• Collaborate with clients, vendors, and internal teams to integrate seamless operational solutions.

• Prepare and update process documentation, internal guidelines, and training materials to support the adoption of new workflows.

• Identify potential risks and compliance challenges, ensuring regulatory adherence.

• Track post-implementation performance, gather feedback, and drive continuous improvement.

• Lead the implementation of Karia’s systemised workflows and frameworks, standardising processes across client operations.

• Develop and deliver reports to support data-driven decision-making, including legal compliance, risk management, and customer feedback insights.

• Work in a fast-paced environment, rapidly developing industry knowledge and expertise.

Who You Are

• Bachelor’s degree in Business, Commerce, or a related field.

• Strong analytical skills with the ability to assess workflows and recommend practical improvements.

• Excellent communication and collaboration skills to engage with clients and internal teams effectively.

• Highly organised with attention to detail and the ability to manage multiple priorities.

• A proactive, adaptable mindset in a fast-paced environment.

• Ability to learn quickly and gain deep industry expertise in a short timeframe.

• Experience in process improvement, change management, or business consulting is a plus.

What We Offer

• Competitive salary and benefits package. AUD 80,000 - 90,000 (including superannuation)

• Hands-on experience in process optimisation and change management.

• Opportunity to work directly with clients and make a measurable impact on their operations.

• Exposure to cutting-edge technology in the novated leasing and asset management space.

• Opportunity to work with a passionate and talented team of industry experts.

• Professional growth and development opportunities.

• A dynamic and innovative work environment where your ideas and contributions will make a significant impact.

How to Apply

If you’re excited about the opportunity to build transformative software and drive innovation in a complex industry, we’d love to hear from you! Please send your resume to careers@karia.com.au and a cover letter outlining your relevant experience and what makes you a great fit for this role.